Privacy Policy | 21c Care

1. Introduction

21 C Care Pvt Ltd ("Company", "we", "us", or "our") is committed to protecting the privacy of users who interact with our services, including WhatsApp messaging integrations in web systems. This Privacy Policy outlines how we collect, use, and safeguard information when using our WhatsApp messaging services.

2. Information We Collect

When you interact with our WhatsApp integration, we may collect the following types of information:

Personal Information: Name, phone number, and other contact details provided by users.
Message Data: Messages sent and received via WhatsApp for business communication purposes.
Technical Data: IP address, device information, and log data related to the usage of our services.

3. How We Use Your Information

We use the collected information for the following purposes:

To facilitate and improve communication through WhatsApp.
To provide customer support and respond to inquiries.
To enhance our services and improve user experience.
To comply with legal obligations and prevent fraudulent activities.

4. Data Sharing and Disclosure

We do not sell or rent your personal information. However, we may share data with:

Service Providers: Third-party vendors assisting in WhatsApp messaging and technical support.
Legal Compliance: Authorities when required by law, regulations, or legal proceedings.
Business Transfers: In case of a merger, acquisition, or sale of assets, user data may be transferred.

5. Data Security

We implement appropriate security measures to protect your data from unauthorized access, disclosure, or alteration. However, no method of transmission over the Internet is completely secure, and we cannot guarantee absolute security.

6. User Rights

Users may have rights regarding their data, including:

Accessing, updating, or deleting personal data.
Opting out of certain communications.
Requesting clarification on data usage.

To exercise these rights, please contact us at info@systolic.biz.

7. Retention of Data

We retain data only for as long as necessary to fulfill the purposes outlined in this policy unless a longer retention period is required by law.

8. Changes to this Privacy Policy

We may update this Privacy Policy periodically. Any changes will be communicated through our website or other appropriate channels.

9. Contact Information

For questions or concerns about this Privacy Policy, please contact us at:

21 C Care Pvt Ltd
No. 18, Jayanthi Road
Dehiwala
Sri Lanka
Email: info@systolic.biz
Phone: +94 112 724 315

By using our WhatsApp integration services, you acknowledge that you have read and understood this Privacy Policy and agree to the terms outlined herein.